We offer training and guidance for both adult children and family members, as well as Senior Housing organizations. Teaching core concepts like respect, empathy, guidance and supporting autonomy.
Introduction to Senior Housing
Launching soon!
A training for those getting started working in Senior housing sales.
This training covers:
- Language tips for Senior Living
- Your role
- Empathy vs. Sympathy
- How to give tours
- Success in Senior housing
- Understanding your value
- Touring the competition
- And much more!
Sales Onboarding training
This training covers:
- 4 Pillars of Senior Housing Sales Success
- The Senior Mindset
- Setting the space for success
- How to handle new Inquires
- What do successful tours look like
- The Sales funnel and lead management
- How to manage your time
- The daily sales meeting
- Exceptional follow up
Motivational Interviewing for Senior Housing
This training covers:
- Understanding and navigating resistance to change
- Roadblocks to communnication
- Our righting reflex
- How empathy helps
- Reflective listening 101
- Understanding how change happens
- Ambivalence and why people get stuck
- The Stages of Change
- Learning how to guide people towards clarity and change
- The Motivational Interviewing Mindset
- 4 process’s of Motivational Interviewing
- Core Values
- Strengths and Affirmations
- Open ended questions
Upcoming live trainings
Coming soon! (Hopefully early 2024!)
We hope to offer live, quarterly public trainings at a lower price-point. Perfect for those communities with only 1-2 sales people to train.