4 Pillars of success to our sales process
Respect
- Supporting Autonomy
- Honoring their Dignity
- Recognizing their value (to this world as a human)
- Cultivating a pro-active internal study of options
Relationships
- Genuine real conversations
- Building trust
- Fostering relationships with residents and team members to further the sales process and create community and referrals
Recruitment
- Acknowledging the special traits, skills and wisdom that we find valuable in them
- Pursuing them for their personal worth and what they can add to your community culture
- Exceptional Follow up
Resolvement
- Moving past ambivalence about change
- Creating clarity and confidence moving forward
- Using Motivational Interviewing
What concepts are taught in our Onboarding Sales training?
- The 4 pillars of senior housing sales success
- The Senior Mindset
- Setting the space for successful tours
- How to excel with new inquiries
- Cultivating successful tours
- The sales funnel and lead management
- Creating and using a Best Board for proactive sales
- Daily Sales activities-how to spend your time
- The sales meeting
- Exceptional follow-up
This training is perfect for:
- New hires
- Organizations wanting to implement a successful Sales process
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